Antique dolls and bears ordering Information

Most items on our web site are available for immediate delivery otherwise they are clearly marked as on hold or sold. Occasionaly we are not able to mark items sold immediately, and hope this does not cause too much upset!
All orders and dispatch details will be confirmed by e-mail. We aim to dispatch your goods within 48 hours of debiting your card.

Payment and Shipping

Shipping charges are based on the TOTAL weight of an order not individual items!
All orders over £50 are insured against loss.  In the UK we send all orders over 50GBP in value by Special Delivery. Overseas orders are sent airmail by International signed for or Parcelforce worldwide.

Our postage rates

UK up to 1000g - £5.50

UK 1001 to 2000g - £8.00

UK 2001 to 10,000g - £12.00

Europe up to 1000g - £8.00

Europe 1001 to 2000g - £12.00

Rest of World up to 1000g  £12.00

Rest of World 1001 - 2000g £18.00

For customers outside of the UK with items weighing  over 2000g - You will have to contact me to get a postage price before you can complete your transaction.

If you find that you have been overcharged, when your parcel arrives, please let me know and I will refund you the overpayment.

In addition to credit/debit card and paypal payment can be made by: Sterling money order, Sterling cheque, Sterling Postal Order or Travellers cheque . Please contact us if you would like to transfer money.

Visit our west end shop

A good selection of  antique dolls and bears are available at our unit. Please come and visit. For our personal assistance it is best to make an appointment.
Stand A25/B14
Grays Mews Antique Market,
London W1 2LD

(100 Yards from Bond Street Tube Station)
Mon- Fri 10am-6pm
Sat. 11am- 5pm

TEL: (44) 01273 933284
Mobile: 07956 351 944

Layaway Scheme

We would like to introduce you to our layaway scheme for most items costing over £100. Here is how it works. You select an item (or items) that you wish to buy. Send us an order and a deposit of 25% You can then pay the balance over a maximum of 3 months. We will ship your order when paid for in full. Please note that this is a binding contract, and deposits are non-refundable or transferable when contracts are not completed as agreed. To use our layaway service, please contact us first, and we will your discuss your individual agreement.

Return Policy

When you receive your goods, please inspect carefully. If you are not delighted, please contact me immediately. Should the decision be made to return the item, you must do so within 7 days of receipt. Please inform me if this is your intention. As soon as I receive it, I will make sure it is in its original condition. If that is the case, I will notify you and gladly refund the cost of the bear, less shipping/handling/insurance.


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